MCPc is a global data protection company that improves the security and financial well-being of our clients.
We protect data, manage the complexity and sustainability of technology, empower employee performance, and ultimately reduce business risk.
Our Chain-of-Custody Security Solutions (SM) Platform provides holistic end-to-end lifecycle management to protect data on the most vulnerable cyber-attack surfaces – every smartphone, tablet, laptop, desktop, and IoT device our clients use to do business every day.
With headquarters in Cleveland, OH, MCPc has a global footprint to do business in 80 countries. 2019 will see new operations opening in Mississauga, Canada, just southwest of Toronto, and in Tilburg, Netherlands to service Europe. We serve our clients through five integrated business units: Secure Technology Logistics, Managed Security Solutions, Secure Technology Asset Disposition, IT Asset Management, and IT Talent Solutions.
MCPc is proud to be an equal opportunity employer. We are focused on recruiting, training, and retaining top talent at every level in our organization.
The Documentation Specialist is responsible for creating work-flow diagrams, work instructions, and other documents in support of ongoing or new customer business. The Documentation Specialist will also be responsible for updating existing work instructions, work flow diagrams, and assist with maintaining quality control check lists and process improvement.
Skills and Attributes Required:
Experience writing documentation and mapping processes is beneficial. An individual hired into this position may be expected to pursue the appropriate certifications (including those not listed in this job description) as detailed by immediate supervisor within the first year of employment.
The Documentation Specialist position requires the ability to type, work from a computer monitor, communication (written and verbal) and read basic work instructions are a requirements.