MCPc is a global data protection company that improves the security and financial well-being of our clients.
We protect data, manage the complexity and sustainability of technology, empower employee performance, and ultimately reduce business risk.
Our Chain-of-Custody Security Solutions (SM) Platform provides holistic end-to-end lifecycle management to protect data on the most vulnerable cyber-attack surfaces – every smartphone, tablet, laptop, desktop, and IoT device our clients use to do business every day.
With headquarters in Cleveland, OH, MCPc has a global footprint to do business in 80 countries. 2019 will see new operations opening in Mississauga, Canada, just southwest of Toronto, and in Tilburg, Netherlands to service Europe. We serve our clients through five integrated business units: Secure Technology Logistics, Managed Security Solutions, Secure Technology Asset Disposition, IT Asset Management, and IT Talent Solutions.
MCPc is proud to be an equal opportunity employer. We are focused on recruiting, training, and retaining top talent at every level in our organization.
This is a level 2 technical support position providing advanced diagnostics and repairs on desktop, laptop computers, and other peripheral devices and field helpdesk calls and emails. End-user support will focus on laptop, PC and peripheral support. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance.
Key Tasks and Responsibilities
Key Outcomes of the Position
Skills and Attributes Required
Experience and Educational Requirement