• Project Manager

    Location US-OH-Berea
    Posted Date 1 month ago(11/13/2018 4:06 PM)
    Job ID
    # Positions
    Experience (Years)
  • Company Overview

    MCPc, headquartered in Cleveland, Ohio, is a privately-owned, multi-faceted endpoint management company that reaches customers throughout the United States.  In 2019, our ambition is to extend our range to Great Britain and parts of Europe.  Our global scope is enabled through strategic, international partnerships that reflect our own status as among the top one percent of companies of our kind in the world. 


    Unlike many businesses, MCPc resists defining the “size” of our optimal customer and instead focuses on the value a client places on securing its data and the devices information lives on.  Being at the forefront of technology for over 50 years allowed us to foresee how the end-point would become an entry-point for cyber-attack on data and that every company, regardless of size, would be vulnerable.


    That is why, even before “cyber” became a buzzword, we began building a “chain-of-custody” approach to protecting data and devices on a scalable model that serves small-to-midsize-to-enterprise-size organizations.  Today, with the proliferation of cyberattacks, our approach sets us apart. We have become a recognized industry leader for helping organizations mitigate risk, manage compliance and, as a consequence, optimize the total cost of ownership of their technology.  


    To maintain our valued position, we not only invest in employee training and advanced facilities but also in talent development.  We recognize the consequences that short- and long-term shortages in cyber defense experts mean to our business and to our customers. It is no different than a country that spots the barbarian at its gates but does nothing to support an army capable of defending them.  For us, this investment, like our company, is also multi-faceted.  It means investing in education, in youth, in job growth, in conferences, in sustainability, and in economic development on the whole. 

    Position Overview

    The Project Manager manages the execution, coordination and completion of IT related projects for our clients.  The Project Manager is the central point of contact and repository for all project-related information which is communicated via project team updates, resource meetings, project testing and project reporting.



    The Project Manager (PM) manages project scope, manages risks, coordinates resolution to issues, manages meetings and drives projects through to completion.  This is accomplished thorugh managing and coordinating resources from a variety of functional areas. Using Work Breakdown Structures based on effort-based planning techniques, the PM allocates assignments to and coaches project participants to ensure completion of project tasks within time, budget and quality standards. 


    Business Unit Processes


    • Awareness on relative technology, MCPc service offerings, value propositions, representative case studies, and pay special attention to those technical areas that complement the MCPc identified practice areas
    • Timely communications with MCPc Project Management regarding timelines and budget
    • Participate in account relationship and issue management activities with Solutions Consultants and Account Managers
    • Resource Gathering
    • Manage the Hardware Procurement Process for assigned Projects
    • Manage the Billing Process for assigned Projects
    • Manage the Escalation Process for assigned Projects
    • Manage the Communication Process for assigned Projects
    • Manage the Change Control Process for assigned Projects
    • Manage the Project Closing Process for assigned Projects

    Project Ownership

    • Work with the delivery team to execute a project plan to deliver within the scope of the signed project
    • Drive projects through the execution and management of project deliverables, communication plans, etc.
    • Understand the cost, timeline, and resources necessary to execute and complete projects
    • Prepare the quality assurance specifications that guide and measure the success of project deliverables
    • Successfully utilize and communicate change management strategies in the execution of projects
    • Anticipate and plan contingencies in relationship to project risk
    • Track and oversee the resolution of any project open issues and action items.


    • Confidently lead a highly technical team of engineers in the design, build, deploy and training phases of a project.
    • Consistently display leadership to both customers and assigned project teams
    • Proactively lead and manage customer and third-party resources in executing a project
    • Continuously strive to incorporate process improvement into MCPc ’s project methodology

    Business and Management

    • Possess and exercise higher level business acumen
    • Effectively manage projects in a manner that meets and preferably exceeds customer expectations.
    • Ensure that projects successfully meet time, budget, and business requirements, especially through the establishment of specific deliverable objectives.

    Customer Focus and Communication

    • Serve as main project contact for clients
    • Coordinate interactions between clients and the technical team
    • Schedule time with project sponsors, including executives, in order to keep them involved and informed during a project
    • Accurately identify problems within the project and provide recommendations for resolution
    • Schedule consistent project meetings and timely verbal and written communication as needed


    • Apply crucial knowledge of project management software, including ConnectWise, Microsoft Project, Visio, and Excel to manage project tasks, dependencies, timelines, resources, and costs

    Document Creation

    • Project Plan
    • Meeting Minutes
    • Risk, Assumption, Issues, Decisions Tracking
    • Financial Project Reporting


    Skills and Attributes Required:

    • Represent MCPc professionally
    • Customer Service Focused
    • Well organized
    • Detail oriented
    • Self-motivated
    • Strong work ethic
    • Strong written and verbal skills
    • Strong collaboration skills
    • Problem solving skills
    • Creative thinking skills
    • Multi-tasking skills


    Experience and Educational Requirement:

    • Bachelor’s Degree or equivalent work experience
    • 5-7+ years’ experience in medium to large project engagements
    • Knowledge of Microsoft Office applications and Project Management Tools
    • Use of video/voice conferencing tools
    • Small/medium complexity projects


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed