• iSeries System Administrator

    Location US-OH-Cleveland
    Posted Date 3 months ago(11/2/2018 1:59 PM)
    Job ID
    # Positions
    Experience (Years)
    Information Technology
  • Company Overview

    MCPc, headquartered in Cleveland, Ohio, is a privately-owned, multi-faceted endpoint management company that reaches customers throughout the United States.  In 2019, our ambition is to extend our range to Great Britain and parts of Europe.  Our global scope is enabled through strategic, international partnerships that reflect our own status as among the top one percent of companies of our kind in the world. 


    Unlike many businesses, MCPc resists defining the “size” of our optimal customer and instead focuses on the value a client places on securing its data and the devices information lives on.  Being at the forefront of technology for over 50 years allowed us to foresee how the end-point would become an entry-point for cyber-attack on data and that every company, regardless of size, would be vulnerable.


    That is why, even before “cyber” became a buzzword, we began building a “chain-of-custody” approach to protecting data and devices on a scalable model that serves small-to-midsize-to-enterprise-size organizations.  Today, with the proliferation of cyberattacks, our approach sets us apart. We have become a recognized industry leader for helping organizations mitigate risk, manage compliance and, as a consequence, optimize the total cost of ownership of their technology.  


    To maintain our valued position, we not only invest in employee training and advanced facilities but also in talent development.  We recognize the consequences that short- and long-term shortages in cyber defense experts mean to our business and to our customers. It is no different than a country that spots the barbarian at its gates but does nothing to support an army capable of defending them.  For us, this investment, like our company, is also multi-faceted.  It means investing in education, in youth, in job growth, in conferences, in sustainability, and in economic development on the whole. 

    Position Overview

    The IBM iSeries (Power8) Systems Analyst will be primarily responsible for the maintenance and administration of IBM iSeries (server), including message handling, command line utilities, work management, job and print control, device management, file transfer integration, management of 3rd party who provides: system configuration, system security, backup and restore, and PTF management. Support ERP and accounting applications. Support integrations, data transport, WebSphere/WAS applications and end-user technical issues.  Experience with change management tools helpful


    • Provide technical assistance and support for incoming requests and issues related to iSeries system, iSeries application software, and hardware.
    • Assist in installation, configuration and maintenance of IBM iSeries hardware, software, networked devices, journaling, and IBM iAccess software.
    • Develop, document and maintain procedures for system utilities such as incident corrections, backup/restore, performance tuning, WAS admin and configuration of environments as well as incremental backups/restores as required.
    • Read and interpret RPGLE code, SQLRPGLE , COBOL and CLLE to identify issues
    • Administer IBM WebSphere (ND) 7.4 - 8.5.5 and higher, WAS 7.x to WAS 8.x
    • Assist with load and test operating system and application software releases and fixes in both development/test and productions environments; load application software patches; monitor system performance and file tuning using utilities as needed.
    • Provide support of iSeries applications, APIs, and web services and web applications
    • Perform system audits.
    • Facilitate routine IBMi backups and restores with tape library and/or virtual tape lib.
    • Maintain and troubleshoot IBMi IP printers, remote printers, and scanners.
    • Assist with software & hardware maintenance and support subscriptions/renewals.
    • Assist with PCI Compliance, Security, & other Audit requirements
    • Perform other duties and responsibilities as assigned, work involves multiple platforms.
    • Serve as an escalation for Help Desk staff.
    • Analyze system, server, application, network performance.
    • Recommend, schedule, and perform software and related system improvement, upgrades, patches, reconfigurations, and/or purchases.
    • Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.


    • College degree or 4 – 6 years of equivalent experience in Information Systems/Technology
    • Related industry certifications are expected.
    • 3+ years’ experience in a general IT environment, with 1+ years' experience supporting applications on the AS400/iSeries/IBMi platform for custom applications and ERP systems
    • Knowledge of IBM iSeries system administration and troubleshooting.
    • Knowledge of IBM iSeries networked systems, access and security guidelines and procedures.
    • Understanding of internal controls and change management processes.
    • Skill in solving technically challenging problems involving IBM iSeries based application and hardware issues.
    • Skill in prioritizing and balancing multiple tasks.
    • Skill in establishing and maintaining cooperative working relationships and promoting teamwork
    • Working knowledge of CL, RPG, COBOL and Java programming languages is preferred.
      PHP, .NET & JSON languages knowledge is comparable.
    • Hands-on experience troubleshooting software and hardware.
    • Experience documenting and maintaining configuration and process information.
    • Good understanding of the organizations goals and objectives.
    • Knowledge of applicable data privacy practices and laws. 



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