• Front Desk Security- Part-Time

    Location US-OH-Berea
    Posted Date 3 months ago(10/30/2018 12:36 PM)
    Job ID
    # Positions
    Experience (Years)
  • Company Overview


    MCPc, headquartered in Cleveland, Ohio, is a privately-owned, multi-faceted endpoint management company that reaches customers throughout the United States.  In 2019, our ambition is to extend our range to Great Britain and parts of Europe.  Our global scope is enabled through strategic, international partnerships that reflect our own status as among the top one percent of companies of our kind in the world. 


    Unlike many businesses, MCPc resists defining the “size” of our optimal customer and instead focuses on the value a client places on securing its data and the devices information lives on.  Being at the forefront of technology for over 50 years allowed us to foresee how the end-point would become an entry-point for cyber-attack on data and that every company, regardless of size, would be vulnerable.


    That is why, even before “cyber” became a buzzword, we began building a “chain-of-custody” approach to protecting data and devices on a scalable model that serves small-to-midsize-to-enterprise-size organizations.  Today, with the proliferation of cyberattacks, our approach sets us apart. We have become a recognized industry leader for helping organizations mitigate risk, manage compliance and, as a consequence, optimize the total cost of ownership of their technology.  


    To maintain our valued position, we not only invest in employee training and advanced facilities but also in talent development.  We recognize the consequences that short- and long-term shortages in cyber defense experts mean to our business and to our customers. It is no different than a country that spots the barbarian at its gates but does nothing to support an army capable of defending them.  For us, this investment, like our company, is also multi-faceted.  It means investing in education, in youth, in job growth, in conferences, in sustainability, and in economic development on the whole. 

    Position Overview

    The Front Desk Security Specialist will provide guest management in a professional manner, while assisting in maintaining the security posture for the assigned facility(ies).  The Front Desk Specialist will assist in ensuring guests have a positive experience and understand the security requirements as a visitor or contractor.


    • Guest Management: Greet each guest having them sign-in and assign the appropriate badge.  Notifying the host that their guest(s) have arrived and review the security requirements for the guest.  Collect and file sign-in sheets for reference and audit.
    • Badge Management: Create new badges for New Hires and Employees that need their badge replaced.  Track badges to make sure all badges are accounted for and if a badge needs to be deactivated or replaced.
    • Complete walk throughs of the facility to check that door readers/strikes are operating correctly and if there are security concerns document per security processes and procedures.
    • Review documentation and assist with edits to keep policies, procedures, and other documents current.
    • Print documents and prepare binders as needed for customer and regulatory reviews.


    • Strong organizational skills
    • Customer service oriented
    • Security minded
    • Professionalism
    • Team player
    • High school diploma or equivalent required


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