• Project Coordinator Intern

    Location US-OH-Berea
    Posted Date 3 months ago(10/19/2018 2:08 PM)
    Job ID
    2018-3661
    # Positions
    1
    Experience (Years)
    1
    Category
    Customer Service/Support
  • Company Overview

    MCPc, headquartered in Cleveland, Ohio, is a privately-owned, multi-faceted endpoint management company that reaches customers throughout the United States.  In 2019, our ambition is to extend our range to Great Britain and parts of Europe.  Our global scope is enabled through strategic, international partnerships that reflect our own status as among the top one percent of companies of our kind in the world. 

     

    Unlike many businesses, MCPc resists defining the “size” of our optimal customer and instead focuses on the value a client places on securing its data and the devices information lives on.  Being at the forefront of technology for over 50 years allowed us to foresee how the end-point would become an entry-point for cyber-attack on data and that every company, regardless of size, would be vulnerable.

     

    That is why, even before “cyber” became a buzzword, we began building a “chain-of-custody” approach to protecting data and devices on a scalable model that serves small-to-midsize-to-enterprise-size organizations.  Today, with the proliferation of cyberattacks, our approach sets us apart. We have become a recognized industry leader for helping organizations mitigate risk, manage compliance and, as a consequence, optimize the total cost of ownership of their technology.  

     

    To maintain our valued position, we not only invest in employee training and advanced facilities but also in talent development.  We recognize the consequences that short- and long-term shortages in cyber defense experts mean to our business and to our customers. It is no different than a country that spots the barbarian at its gates but does nothing to support an army capable of defending them.  For us, this investment, like our company, is also multi-faceted.  It means investing in education, in youth, in job growth, in conferences, in sustainability, and in economic development on the whole. 

    Position Overview

    Assist Project Manager/Program Managers with activities related to the coordination, execution and completion of IT/logistics projects for our clients.  The Project Coordinator Intern assists Project Managers with scheduling activities, project coordination,  process documentation and reporting. 

     

    Responsibilities

    • Update customer CRM system for various projects
    • Initiation and update Tickets in MCPc System (ConnectWise)
    • Coordinate resource scheduling activities under the direction of Project Manager
    • Assist with project reporting as directed
    • Documentation of processes in Visio and creation of work instructions

    Qualifications

    • Thorough knowledge of MS Office Suite, Excel, PowerPoint, Word, and Visio
    • MS Project (preferred but not required)
    • Strong communication skills, comfortable making calls and scheduling follow up
    • Good organizational skills and ability to learn applications (CW, SharePoint, JD)
    • Can work independently
    • Good time management skills
    • Able to speak,write and understand English fluently
    • Strong attention to detail and commitment to quality.
    • Positive attitude
    • Willingness to take direction and seek out work when completed with tasks

    Experience and Educational Requirement 

     

    Currently enrolled in College in pursuit of business degree

     

     

     

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