• Solution Architect

    Location US-OH-Cincinnati
    Posted Date 2 months ago(10/8/2018 4:18 PM)
    Job ID
    # Positions
    Experience (Years)
  • Company Overview


    MCPc, headquartered in Cleveland, Ohio, is a privately-owned, multi-faceted endpoint management company that reaches customers throughout the United States.  In 2019, our ambition is to extend our range to Great Britain and parts of Europe.  Our global scope is enabled through strategic, international partnerships that reflect our own status as among the top one percent of companies of our kind in the world. 


    Unlike many businesses, MCPc resists defining the “size” of our optimal customer and instead focuses on the value a client places on securing its data and the devices information lives on.  Being at the forefront of technology for over 50 years allowed us to foresee how the end-point would become an entry-point for cyber-attack on data and that every company, regardless of size, would be vulnerable.


    That is why, even before “cyber” became a buzzword, we began building a “chain-of-custody” approach to protecting data and devices on a scalable model that serves small-to-midsize-to-enterprise-size organizations.  Today, with the proliferation of cyberattacks, our approach sets us apart. We have become a recognized industry leader for helping organizations mitigate risk, manage compliance and, as a consequence, optimize the total cost of ownership of their technology.  


    To maintain our valued position, we not only invest in employee training and advanced facilities but also in talent development.  We recognize the consequences that short- and long-term shortages in cyber defense experts mean to our business and to our customers. It is no different than a country that spots the barbarian at its gates but does nothing to support an army capable of defending them.  For us, this investment, like our company, is also multi-faceted.  It means investing in education, in youth, in job growth, in conferences, in sustainability, and in economic development on the whole. 

    Position Overview

    The Solution Architect presents MCPc’s technical solutions and services to our clients.  A Solution Architect must be able to expand the discussion to cover an end-to-end technology solution, elaborating on all aspects of the product and services offering from MCPc.  As a member of the sales team, the Solution Architect works collaboratively with the MCPc Account Managers to identify the customer requirements, design a product set or solution that meets those requirements, price their design, evangelize the proposed solution, and adjust the solution as necessary for the customer. The Solution Architect will also be responsible to achieve profit and productivity quotas established for the growth of solutions in their geography or assigned sales team.


    The MCPc Solution Architect must bring a high level of professionalism to their job everyday and is expected to continually advance in their professional career at MCPc.  Additional training and certifications are expected of a MCPc Solutions Architect. This position will work closely and collaboratively with the Service Delivery Office, CTO’s, CISO’s, Subject Matter Experts, and Engineers.


    The Solution Architect is expected to manage and prioritize time in the following areas:


    • Engaged in the sales process working collaboratively with all Pre-Sales resources on qualified opportunities; interacting with key partners, stay current on industry best practices, emerging technologies, and manufacturer’s technology offerings


    Document Creation

    • Products, services or solutions sold are relevant, effective, right-fit, and complete for the customer
    • Delivered proposals are technically complete, able to be engineered, competitively priced, and in compliance with MCPc defined practice standards
    • Generate Proposals or Statements of Work utilizing MCPc’s standard tool set
    • Create solution designs with Visio and/or other documentation tools
    • Build project estimates in compliance with practice defined templates and pricing strategies
    • Technology Brief (how will newly introduced technology could benefit the client)
    • Prepare pre-sales materials required to assist in the sales process

    Technical Responsibilities

    • Stay current on relative technology, MCPc service offerings, value propositions, representative case studies, and pay special attention to those technical areas that complement the MCPc identified practice areas
    • Based upon information garnered from meeting with a client, identify the appropriate products and services that best fit the stated needs, goals and desires expressed
    • Maintain vendor relationships on a regional level to ensure maximum sales presentation effectiveness, goodwill and the reception of leads
    • Work with the delivery team to map a design into a solution roadmap to help customers solve their objectives
    • Timely communications with MCPc Service Delivery Office regarding timelines and budget
    • Effectively communicate solutions architecture to the customer, third parties and project teams
    • Participate in account relationship and issue management activities
    • Maintain the appropriate sales and technical certifications


    Business related skills

    • Represent MCPc professionally
    • Strong written and verbal skills
    • Strong collaboration skills
    • Problem Solving
    • Strategic and creative thinking
    • Well organized and detail oriented
    • Ability to multi-task
    • Customer Focused
    • Self-motivated and strong work ethic

    Technical Experience:

    • Undergraduate degree in Computer Science, Business, Engineering, or related field
    • Subject Matter Expert (SME) in one or more areas of technology
    • 5+ years’ experience in medium to large enterprise design
    • Demonstrated experience in a technical architecture and design role
    • Engineering experience a plus

    Physical Requirements:


    The physical requirements of this job include frequent sitting with occasional walking around, carrying light objects, grasping and reaching for things, rare stooping/crouching, clarity of vision, speaking and listening ability.  The ability to drive to and from customer appointments is required.  The mental requirements of this job include general intelligence, motor coordination skills, coordination of hands, eyes and feet, verbal and numerical intelligence.  The workplace environmental conditions are that of a temperature controlled and clean office setting.


    Regular attendance and punctuality are an essential job function of this position.  In addition, the duties of this job need to be performed inside of our offices (unless authorized due to extraordinary circumstances by your manager and Human Resources) for the purpose of interaction and collaboration with colleagues and/or clients as necessary, the ability to adequately supervise the associate, and/or the availability of necessary equipment utilized for regular job functions.  MCPc allows four pre-approved work at home days annually.”


    This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job related instructions and to perform other job related duties requested by their supervisor.


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