• Solution Architect

    Location US-OH-Cincinnati
    Posted Date 2 weeks ago(10/8/2018 4:18 PM)
    Job ID
    2018-3652
    # Positions
    1
    Experience (Years)
    5
    Category
    Consulting
  • Company Overview

    MCPc is a technology logistics company that helps clients empower their employees to work from anywhere and on any device through innovative end point computing architectures.

     

    The company’s heritage as a top 100 solution integrator and unique anyplace workspace ideology has positioned it to become a thought leader in the rapidly expanding next generation Internet of Things (IoT) marketplace.

     

    As customers continue to expand their use of connected devices, MCPc will also continue to deploy and develop enhanced services around managing the intelligent device life-cycle in a proactive and efficient fashion. Headquartered in Cleveland and with branch locations across the Midwest, MCPc provides custom solutions for the three biggest issues facing customers today: Logistics, the Secured Client and Workspace Transformation. These three offerings make up the core of the Anyplace Workspace ®, our answer to the Internet of Things and PC-as-a-Service.

     

    MCPc is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure MCPc is holding itself to the highest level of security, as a trusted and premier endpoint solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

     

    As a NorthCoast 99 winner for 8 consecutive years, MCPc is consistently recognized as one of Northeast Ohio’s best places to work. MCPc offers a comprehensive benefits package which includes optional Medical, Dental, Vision, Short Term Disability, 401k, Voluntary Life Insurance (for you and your family), Group Accident and Critical Illness Insurances as well as company-paid Life and Long Term Disability Insurances. We also offer Paid Time Off, Paid Holidays, a Wellness Program and other perks to take advantage of through our strategic partnerships!

    Position Overview

    The Solution Architect presents MCPc’s technical solutions and services to our clients.  A Solution Architect must be able to expand the discussion to cover an end-to-end technology solution, elaborating on all aspects of the product and services offering from MCPc.  As a member of the sales team, the Solution Architect works collaboratively with the MCPc Account Managers to identify the customer requirements, design a product set or solution that meets those requirements, price their design, evangelize the proposed solution, and adjust the solution as necessary for the customer. The Solution Architect will also be responsible to achieve profit and productivity quotas established for the growth of solutions in their geography or assigned sales team.

    Responsibilities

    The MCPc Solution Architect must bring a high level of professionalism to their job everyday and is expected to continually advance in their professional career at MCPc.  Additional training and certifications are expected of a MCPc Solutions Architect. This position will work closely and collaboratively with the Service Delivery Office, CTO’s, CISO’s, Subject Matter Experts, and Engineers.

     

    The Solution Architect is expected to manage and prioritize time in the following areas:

     

    • Engaged in the sales process working collaboratively with all Pre-Sales resources on qualified opportunities; interacting with key partners, stay current on industry best practices, emerging technologies, and manufacturer’s technology offerings

     

    Document Creation

    • Products, services or solutions sold are relevant, effective, right-fit, and complete for the customer
    • Delivered proposals are technically complete, able to be engineered, competitively priced, and in compliance with MCPc defined practice standards
    • Generate Proposals or Statements of Work utilizing MCPc’s standard tool set
    • Create solution designs with Visio and/or other documentation tools
    • Build project estimates in compliance with practice defined templates and pricing strategies
    • Technology Brief (how will newly introduced technology could benefit the client)
    • Prepare pre-sales materials required to assist in the sales process

    Technical Responsibilities

    • Stay current on relative technology, MCPc service offerings, value propositions, representative case studies, and pay special attention to those technical areas that complement the MCPc identified practice areas
    • Based upon information garnered from meeting with a client, identify the appropriate products and services that best fit the stated needs, goals and desires expressed
    • Maintain vendor relationships on a regional level to ensure maximum sales presentation effectiveness, goodwill and the reception of leads
    • Work with the delivery team to map a design into a solution roadmap to help customers solve their objectives
    • Timely communications with MCPc Service Delivery Office regarding timelines and budget
    • Effectively communicate solutions architecture to the customer, third parties and project teams
    • Participate in account relationship and issue management activities
    • Maintain the appropriate sales and technical certifications

    Qualifications

    Business related skills

    • Represent MCPc professionally
    • Strong written and verbal skills
    • Strong collaboration skills
    • Problem Solving
    • Strategic and creative thinking
    • Well organized and detail oriented
    • Ability to multi-task
    • Customer Focused
    • Self-motivated and strong work ethic

    Technical Experience:

    • Undergraduate degree in Computer Science, Business, Engineering, or related field
    • Subject Matter Expert (SME) in one or more areas of technology
    • 5+ years’ experience in medium to large enterprise design
    • Demonstrated experience in a technical architecture and design role
    • Engineering experience a plus

    Physical Requirements:

     

    The physical requirements of this job include frequent sitting with occasional walking around, carrying light objects, grasping and reaching for things, rare stooping/crouching, clarity of vision, speaking and listening ability.  The ability to drive to and from customer appointments is required.  The mental requirements of this job include general intelligence, motor coordination skills, coordination of hands, eyes and feet, verbal and numerical intelligence.  The workplace environmental conditions are that of a temperature controlled and clean office setting.

     

    Regular attendance and punctuality are an essential job function of this position.  In addition, the duties of this job need to be performed inside of our offices (unless authorized due to extraordinary circumstances by your manager and Human Resources) for the purpose of interaction and collaboration with colleagues and/or clients as necessary, the ability to adequately supervise the associate, and/or the availability of necessary equipment utilized for regular job functions.  MCPc allows four pre-approved work at home days annually.”

     

    This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job related instructions and to perform other job related duties requested by their supervisor.

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