• Entry Level Project Coordinator

    Location US-OH-Cleveland
    Posted Date 2 months ago(2 months ago)
    Job ID
    2018-3623
    # Positions
    2
    Experience (Years)
    1
    Category
    Information Technology
  • Company Overview

    MCPc is a technology logistics company that helps clients empower their employees to work from anywhere and on any device through innovative end point computing architectures.

     

    The company’s heritage as a top 100 solution integrator and unique anyplace workspace ideology has positioned it to become a thought leader in the rapidly expanding next generation Internet of Things (IoT) marketplace.

     

    As customers continue to expand their use of connected devices, MCPc will also continue to deploy and develop enhanced services around managing the intelligent device lifecycle in a proactive and efficient fashion. Headquarted in Cleveland and with branch locations across the Midwest, MCPc provides custom solutions for the three biggest issues facing customers today: Logistics, the Secured Client and Workspace Transformation. These three offerings make up the core of the Anyplace Workspace ®, our answer to the Internet of Things and PC-as-a-Service.

     

    MCPc is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure MCPc is holding itself to the highest level of security, as a trusted and premier endpoint solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

     

    As a NorthCoast 99 winner for 8 consecutive years, MCPc is consistently recognized as one of Northeast Ohio’s best places to work. MCPc offers a comprehensive benefits package which includes optional Medical, Dental, Vision, Short Term Disability, 401k, Voluntary Life Insurance (for you and your family), Group Accident and Critical Illness Insurances as well as company-paid Life and Long Term Disability Insurances. We also offer Paid Time Off, Paid Holidays, a Wellness Program and other perks to take advantage of through our strategic partnerships!

    Position Overview

    The Project Coordinator manages the projects from initiation through delivery.  The Project Coordinator is a point of contact for all project-related information which is communicated via project team updates, resource meetings, project testing and project reporting.

    Responsibilities

    Business Unit Processes

    • Timely communications regarding timelines and budget
    • Participate in account relationship and issue management activities
    • Resource Gathering
    • Manage the Hardware Procurement Process, Billing Process, Escalation Process, Communication Process, Change Control Process and Project Closing Process for assigned Work Requests

    Project Ownership

    • Work with the delivery team to execute a project plan to deliver within the scope of the signed project
    • Drive projects through the execution and management of project deliverables, communication plans, etc.
    • Grasp the cost, timeline, and resources necessary to execute and complete projects
    • Prepare the quality assurance specifications that guide and measure the success of project deliverables
    • Successfully utilize and communicate change management strategies in the execution of projects
    • Anticipate and plan contingencies in relationship to project risk
    • Track and oversee the resolution of any project open issues and action items

    Leadership

    • Consistently display leadership to both customers and assigned project teams
    • Coordinate customer and third-party resources in executing a project

    Business and Management

    • Effectively manage projects in a manner that meets and preferably exceeds customer expectations
    • Ensure that projects successfully meet time, budget, and business requirements, especially through the establishment of specific deliverable objectives

    Customer Focus and Communication

    • Serve as main project contact for clients
    • Coordinate interactions between clients and the technical team
    • Schedule time with project sponsors, including executives, in order to keep them involved and informed during a project
    • Accurately identify problems within the project and provide recommendations for resolution
    • Schedule consistent project meetings and timely verbal and written communication as needed

    Qualifications

    • Bachelor’s Degree or equivalent work experience
    • 1-5+ years’ experience in project coordination role
    • Knowledge of Microsoft Office applications and Project Management tools
    • Use of video/voice conferencing tools

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