• SCCM Architect /Team Lead

    Location US-OH-Berea
    Posted Date 1 month ago(1 month ago)
    Job ID
    2018-3622
    # Positions
    1
    Experience (Years)
    5
    Category
    Information Technology
  • Company Overview

    MCPc is a technology logistics company that helps clients empower their employees to work from anywhere and on any device through innovative end point computing architectures.

     

    The company’s heritage as a top 100 solution integrator and unique anyplace workspace ideology has positioned it to become a thought leader in the rapidly expanding next generation Internet of Things (IoT) marketplace.

     

    As customers continue to expand their use of connected devices, MCPc will also continue to deploy and develop enhanced services around managing the intelligent device lifecycle in a proactive and efficient fashion. Headquarted in Cleveland and with branch locations across the Midwest, MCPc provides custom solutions for the three biggest issues facing customers today: Logistics, the Secured Client and Workspace Transformation. These three offerings make up the core of the Anyplace Workspace ®, our answer to the Internet of Things and PC-as-a-Service.

     

    MCPc is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure MCPc is holding itself to the highest level of security, as a trusted and premier endpoint solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

     

    As a NorthCoast 99 winner for 8 consecutive years, MCPc is consistently recognized as one of Northeast Ohio’s best places to work. MCPc offers a comprehensive benefits package which includes optional Medical, Dental, Vision, Short Term Disability, 401k, Voluntary Life Insurance (for you and your family), Group Accident and Critical Illness Insurances as well as company-paid Life and Long Term Disability Insurances. We also offer Paid Time Off, Paid Holidays, a Wellness Program and other perks to take advantage of through our strategic partnerships!

    Position Overview

    This individual will support the organization by providing Microsoft System Center Configuration Manager (SCCM) administration.  The qualified candidate will join a team that is responsible for the administration, maintenance, monitoring and support of computing operations.  The primary responsibilities of this position will be patch management, client imaging, inventory/reporting, and application deployments through SCCM. The candidate will also be required to deploy and implement enhancements that will improve the reliability, maintainability, and performance of the systems.  This role will be both internal and client facing with remote and onsite support. 

    Responsibilities

     

    • Architect SCCM Solutions for MCPC customer from start to finish
    • Lead a technical team of ensure customer expectations are met
    • Maintain client images and task sequences
    • Deploy software, patches, and updates using SCCM
    • Building Packages, Task sequences, and reporting / administration.
    • Develop and maintain installation and configuration procedures
    • Monitor patch releases and develop patch installation strategies for servers and clients
    • Perform general administration duties in Active Directory environment
    • Provide a point of escalation and support to the Help Desk and IT teams
    • Works with moderate supervision, side by side with the other system administrators and IT teams (at SkyPark and on customer sites)
    • Support user questions, problems, and needs with prompt and courteous attention  
    • Printer Support – Create Print Ques and Support DSS Software
    • Schedule End of Lease Returns.
    • Executive Support
    • MDT Imaging – Creation of New image and maintaining
    • Remote support of MDT for international customers
    • SAS Support
    • Patching of Devices – SCCM Engineer
    • Verizon Support – Mobile Devices
    • Windows 10( version 1709) Project- possible leading the project of building and testing
    • O365 is a huge plus
    • Occasional off-hours support is required.
    • Travel may be required up 20%( mostly local Norteast Ohio)

    Qualifications

     

    • Architect SCCM solutions for small business through larger enterprise environments 
    • Prior leadership experience is a strongly desired
    • Experience with SCCM patch management, inventory management, operating system deployment
    • Experience with scripting languages to automate tasks (i.e. PowerShell, VBScript, Batch Files)
    • Proficient with Microsoft operating systems and Microsoft Office
    • Must be a self-starter and have the ability to work independently or as part of a team
    • Ability to manage assigned tasks and clearly communicate status information
    • Good interpersonal skills: gets along well with others
    • Good customer service skills, including end-user support experience
    • Good written and oral communication skills
    • Associates degree and 5+ years’ experience is preferred

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