IT Project Coordinator

US-OH-Cleveland
6 days ago(1/12/2018 8:28 AM)
Job ID
2017-3500
# Positions
1
Experience (Years)
2
Category
Information Technology

Position Overview

We are currently seeking candidates for the position of Project Coordinator onsite at our customer location.  This position is responsible for the provisioning and delivery of our customer's Internet, WAN, and Unified Communications (UC) solutions.  Our customer has a reputation for top-tier service and this employee must sustain that reputation with exemplary communication skills, follow through on commitments, integrity, and professional image.

Responsibilities

  • Coordinate implementations of internet, private networks, SIP and general networking services
  • Participate in pre-implementation meetings to determine customer specific objectives
  • Create and manage project plans
  • Provide support to users via audio/web conference, phone or email to inquiries regarding routine issues or discrepancies during the implementation process
  • Daily interactions with client and carriers by phone and email
  • Document identified issues and response actions
  • Provide timely response to user inquiries regarding system operation capabilities
  • Other duties as assigned

Qualifications

  • 2+ years cloud, data, voice experience
  • Bachelor's degree or applicable work experience
  • Excellent verbal, written, and interpersonal communication skills
  • Strong attention to detail
  • Working knowledge of Microsoft Office
  • Proficiency in understanding and retaining industry specific terminology and procedures
  • Customer focused
  • Highly self-motivated
  • Flexible team player with positive attitude
  • Ability to multi-task and work well under pressure
  • Exceptional problem analysis and solving skills
  • Effective time management and organizational skills

 

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