IT Support Technicians

US-PA-Erie
2 weeks ago
Job ID
2017-3416
# Positions
14
Experience (Years)
2
Category
Information Technology

Company Overview

MCPc is a technology logistics company that helps clients empower their employees to work from anywhere and on any device through innovative end point computing architectures.

 

The company’s heritage as a top 100 solution integrator and unique anyplace workspace ideology has positioned it to become a thought leader in the rapidly expanding next generation Internet of Things (IoT) marketplace.

 

As customers continue to expand their use of connected devices, MCPc will also continue to deploy and develop enhanced services around managing the intelligent device life-cycle in a proactive and efficient fashion. Headquartered in Cleveland and with branch locations across the Midwest, MCPc provides custom solutions for the three biggest issues facing customers today: Logistics, the Secured Client and Workspace Transformation. These three offerings make up the core of the Anyplace Workspace ®, our answer to the Internet of Things and PC-as-a-Service.

 

MCPc is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure MCPc is holding itself to the highest level of security, as a trusted and premier endpoint solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

 

As a NorthCoast 99 winner for 8 consecutive years, MCPc is consistently recognized as one of Northeast Ohio’s best places to work. MCPc offers a comprehensive benefits package which includes optional Medical, Dental, Vision, Short Term Disability, 401k, Voluntary Life Insurance (for you and your family), Group Accident and Critical Illness Insurances as well as company-paid Life and Long Term Disability Insurances. We also offer Paid Time Off, Paid Holidays, a Wellness Program and other perks to take advantage of through our strategic partnerships!

Position Overview

MCPc is looking for deployments technicians ("smart hands") in support of an PC roll-out. This position includes traveling to mulitple locations( close to 75) in and around the Erie, PA area.

 

 

 

Responsibilities

  • Inventory logistics, which includes delivering to defined sites
  • Installing related hardware & labelling, includes printers
  • Reporting DHCP reservations for Epic label printers
  • Assist individuals in performing Technical Dress Rehearsal (TDR)
  • During Go Live, provide onsite support
  • Return legacy equipment to designated location for hold status
  • Help set up training rooms

Qualifications

  • Attention to detail
  • Ability to follow instructions
  • IT Technical background is strongly desired
  • Good driving record
  • Ability to drive a box-truck if need be
  • Professional demeanor and appearance
  • Clear verbal and written communication
  • IT certifications and /or Degree is a plus
  • Ability to stay on task
  • Ability to work in a team or independently

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