Director of Data Center Operations

3 weeks ago
Job ID
# Positions
Experience (Years)
Information Technology

Company Overview

MCPc is a technology logistics company that helps clients empower their employees to work from anywhere and on any device through innovative end point computing architectures.


The company’s heritage as a top 100 solution integrator and unique anyplace workspace ideology has positioned it to become a thought leader in the rapidly expanding next generation Internet of Things (IoT) marketplace.


As customers continue to expand their use of connected devices, MCPc will also continue to deploy and develop enhanced services around managing the intelligent device life-cycle in a proactive and efficient fashion. Headquartered in Cleveland and with branch locations across the Midwest, MCPc provides custom solutions for the three biggest issues facing customers today: Logistics, the Secured Client and Workspace Transformation. These three offerings make up the core of the Anyplace Workspace ®, our answer to the Internet of Things and PC-as-a-Service.


MCPc is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure MCPc is holding itself to the highest level of security, as a trusted and premier endpoint solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.


As a NorthCoast 99 winner for 8 consecutive years, MCPc is consistently recognized as one of Northeast Ohio’s best places to work. MCPc offers a comprehensive benefits package which includes optional Medical, Dental, Vision, Short Term Disability, 401k, Voluntary Life Insurance (for you and your family), Group Accident and Critical Illness Insurances as well as company-paid Life and Long Term Disability Insurances. We also offer Paid Time Off, Paid Holidays, a Wellness Program and other perks to take advantage of through our strategic partnerships!

Position Overview

  • Key member of the Data Center Services Mgmt Team.     
  • Manage the day-to-day data center operations for MCPc. This includes internal and customer facing IT operations.
  • Maintaining / upgrading / new installation of computer operations at H5 data center including but not limited to Servers, Storage, Networking, Wireless.
  • Assist in the design and implementation of expanded MCPc facilities.


  • Assist the CTO in delivering IT related solutions internally and externally.
  • Escalation point for computer-related issues
  • Provide hardware and software solutions (bill of materials + Cost) as required by customers and MCPc.
  • Assist in preparation for customer facing presentation of technical solutions; some customer facing presentations.


Training and Education



  • Assist Data Center VP and CTO and Solutions architects in estimating work efforts for the Data Center Solutions.
  • Estimation for required time for project completion.
  • Review Solution design
  • Use technical expertise to assist in the preparation of pre-sales materials required to assist in the sales process.

Technical Research

  • Stay current on Data Center technologies (servers, storage, network, multi-tenant concepts)
  • Maintain the technical certifications as required.
  • Act as an internal resource due to your awareness of computer technology.

Key Outcomes of the Position

  • MCPc customers will be provided with technical solutions that meet and exceed their business needs. 
  • MCPc customers and internal associates will know they can depend on the the engineer to provide technical expertise in their given area.
  • MCPc’s technical expertise will remain up to date.

Skills and Attributes Required:

  • Technical expert with:
  • Microsoft Server O/s
  • Active Directory, DNS, DHCP
  • VMware server vitualization; design and implemenation
  • Network design; design and implemenation
  • Multi-Tenant Data Center Operations experience

Experience and Educational Requirement necessary to the job:

  • 10+ years of complex systems management. 
  • Installation and ongoing service for servers, storage, network. 
  • Extensive experience with server virtualization; VMware required, other are desireable
  • Broad IT experience across the major components in an IT infrastructure environement
  • Experience in operating an multi-tenant Data Center Environment

Technical expertise

  • Microsoft Server O/s
  • Active Directory, DNS, DHCP
  • VMware server vitualization; design and implemenation
  • Network design; design and implemenation
  • Multi-Tenant Data Center Operations experience

Physical Requirements:


This position involves sitting, walking around, standing, reaching and some heavy lifting (50-100lbs) and carrying items.  The position involves fine muscle control (typing and using tools), the ability to see a computer monitor, hear and converse are necessary.


This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job related instructions and to perform other job related duties requested by their supervisor.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed