Field Deployment Technician

US-PA-Gettysburg
3 months ago
Job ID
2017-3365
# Positions
1
Experience (Years)
2
Category
Information Technology

Company Overview

MCPc is a technology logistics company that helps clients empower their employees to work from anywhere and on any device through innovative end point computing architectures.

 

The company’s heritage as a top 100 solution integrator and unique anyplace workspace ideology has positioned it to become a thought leader in the rapidly expanding next generation Internet of Things (IoT) marketplace.

 

As customers continue to expand their use of connected devices, MCPc will also continue to deploy and develop enhanced services around managing the intelligent device life-cycle in a proactive and efficient fashion. Headquartered in Cleveland and with branch locations across the Midwest, MCPc provides custom solutions for the three biggest issues facing customers today: Logistics, the Secured Client and Workspace Transformation. These three offerings make up the core of the Anyplace Workspace ®, our answer to the Internet of Things and PC-as-a-Service.

 

MCPc is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure MCPc is holding itself to the highest level of security, as a trusted and premier endpoint solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

 

As a NorthCoast 99 winner for 8 consecutive years, MCPc is consistently recognized as one of Northeast Ohio’s best places to work. MCPc offers a comprehensive benefits package which includes optional Medical, Dental, Vision, Short Term Disability, 401k, Voluntary Life Insurance (for you and your family), Group Accident and Critical Illness Insurances as well as company-paid Life and Long Term Disability Insurances. We also offer Paid Time Off, Paid Holidays, a Wellness Program and other perks to take advantage of through our strategic partnerships!

Position Overview

This position is part-time position and involves setting up and installing PC systems at customer locations. The technician will connect power, and peripheral cables to new systems. Technician may also migrate end-user data from legacy systems to new systems, and verify proper printers and drives are mapped. Technician should be able to conduct limited end-user support, namely answering general questions regarding the use of their PC system and answering questions regarding data migration.

Responsibilities

 

  • Perform software installation.
  • Perform computer redeployments.
  • Provides connectivity to the customer's network.
  • Provides hardware break-fix services on desktops, laptops, and printers.
  • installs local and network printer drivers on desktops/laptops
  • May be required to answer phones and resolve technical issues over the phone/in person/remotely

 

Qualifications

 

  • Must have experience in setting up and installing computers.
  • Will have intermediate to advance MS operating system troubleshooting skills
  • Must have experience migrating data
  • College diploma or university degree in the field of computer technology and/or years equivalent work experience.
  • Certifications in CompTia A+, MCP, and/or Network +, preferred.
  • Must be experienced in installing network printers.
  • Must be proficient in using all MS Office applications.

 

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